Principles of Creative Leadership
When properly
managed, creativity can be found in any employee, regardless of the job
description. On the whole, creative people typically fall into a variety of
categories, ranging from those who are quick and dramatic to people who are
careful and quiet. But one thing remains true of all: most creative ideas are
not flashes of inspiration in an individual’s head but rather come from how
people identify, create, store, share and use the knowledge they’re exposed to
in their surrounding environment.
And fostering
that environment (not the act of creativity itself) is the task of creative
leadership.
Defining
Creativity
According to
the Snowflake Model of Creativity, developed by Harvard University, there are
six common traits present in creative people:
1.
Strong
commitment to personal aesthetics
2.
Ability to
excel in finding solutions
3.
Mental
mobility
4.
Willingness
to take risks (and the ability to accept failure)
5.
Objectivity
6.
Inner
motivation
The first
three traits are largely cognitive and the last three refer to aspects of
personality. As none of the six are viewed to be genetically inherited, Perkins
argues that creativity can be taught and, as it relates to modern business,
cultivated.
Managing
Creative People
Managing for
creativity and innovation differs slightly from other methods of management due
to the level of freedom employees are given in comparison to those in other job
functions. But like any other process, managing creative functions must strike
a balance between employees, clients, audiences and partners, achieving
satisfaction between all involved for it to be effective.
This
balancing act is reportedly achieved by employing five distinct leadership
tools to stimulate the creative mind that include: the amount of challenge
given to personnel, the degree of freedom granted to minimize hassles related
to procedures and processes, the design of work groups to tap ideas from all
employees, the level of encouragement and incentives provided (including
rewards and recognition), and the nature of support provided by the
organization as a whole. It goes without saying, but managers must be motivated
themselves to achieve a peak outcome.
Fostering a
Creative Environment
One of the
key components mentioned above is encouragement. In fact, if you really stop
and analyze each of the leadership tools mentioned, they all boil down to one
basic function: support. And since creativity springs from a highly personal
reaction to one’s environment, it’s the leader’s task to create an environment
that fosters creativity. To do so:
§ Organize
regular team brainstorming sessions, allowing employees to produce a high quantity of ideas, regardless of
whether they’re immediately viable or not. Once you’ve amassed a large pool of
potential ideas, analyze and select those of the highest quality and move
forward with them.
§ Establish a
positive and continuously-reinforced work environment. When employees realize their ideas are not only encouraged but
accepted, they’ll naturally tend to think more creatively, which will lead to
the potential for innovation in your products or services.
§ Build a
collaborative work environment. Do this by
tearing down walls and barriers. Creativity and innovation often stem from
employees working in close proximity toward a common goal. You can create an
open channel of communication between employees (or departments) by rewarding
those who work together on solving problems.
§ Encourage
risk taking. The thing that kills
creativity the fastest is fear. Your team won’t be creative or innovative if
they think their actions may result in failure (and a potential backlash from
management). So foster a working environment that rewards success and learns
from failure but does not penalize for it. And above all, don’t assign blame.
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